FAQ

Crete Works Concrete Finishing Ltd. works mainly with a local concrete fresh mix company – this means that the concrete is mixed on site. Concrete is composite material of both fine and coarse aggregate bonded together with cement and water that cures over time. Put simply, concrete is sand and gravel mixed with cement powder and water that hardens when the water in the mixture evaporates.
Concrete is a very resistant material and used to provide strength, durability that exceeds many other types of building material. Although concrete has a great resistance, it can still be damaged by factors out of our control. Concrete finishing is done by hand and even with the knowledge and proper tools small imperfections can and will arise.

Warranty
Crete Works Concrete Finishing Ltd. stands behind our work but all warranty repairs or replacements will be done at the discretion of Crete Works Concrete Finishing Ltd. If a defect should arise Crete Works Concrete Finishing Ltd. must be contacted within 30 days of completion.
Should any defect develop due to wear and tear, misuse and abuse, ground settlement, deicers, salts, winter conditions, urine, chemicals, equipment, vehicles, and other things out of our control Crete Works Concrete Finishing Ltd. will not be held liable. After a floor is finished and completed by Crete Works Concrete Finishing Ltd., the concrete will still need curing time. This can be a short time in the hot months and longer in the colder months. Generally, after 24-48 hours it is safe for foot traffic and after a week vehicle traffic. Concrete typically will reach full strength after 28 days of curing. It is the responsibility of the contractor or homeowner to make sure the concrete surface is kept at a proper temperature and free of foot or vehicle traffic during the curing time.

Resealing Stamped Concrete
Stamped Concrete will need to be resealed when water no longer beads on the surface. Resealing your stamped concrete will restore the original colour and shine. The maintenance of the concrete is the customers responsibility. Resealing is recommended to keep your project from fading or other damage.